Gary is the President and CEO of Command Direct and oversees the executive management team. His tenure in marketing, strategic development, new product & technology applications development, coupled with his passion and success in sales with new business generation, are the foundation for Command's growth and position in the market place as an industry leader.
Gary's talents include the ability to identify unique needs of organizations, streamline new client implementations, expand Command's product offering, and launch various technology initiatives to support the dynamic needs of Command's clients. Command's ability to create client response-based applications are a result of Gary's dedication to providing the best possible client experience and managing those relationships with care and professionalism.
Gary holds a Bachelor of Sciences in Marketing from Syracuse University.
Gary Bolnick
President & CEO
TEAM LEADERSHIP
Client First Philosophy
Dave D'Agostino
Chief Operating Officer
Dave joined the Command Direct team in February 2009 with over two decades of proven industry leadership experience. As Chief Operating Officer, Dave's vision, analytical and interpersonal skills, facilitates the continued support and development of Command Direct's Directors and leadership teams. Dave provides direction and guidance on strategies, making decisions and goal attainment for each group (Finance, Information Technology, Project Management, Client Service and Internal Operations).
His core strength in team building and designing scalable long term business strategies are proven to heighten client care during periods of consistent growth. His collaborative approach, one of the tenants of Command Direct's culture, consistently optimizes business objectives and refines goals to promote client-centric efficiencies. Dave's combined strengths and experience are instrumental in keeping Command relevant and a leader in the marketplace.
Carolyn Bove
Chief Financial Officer
Carolyn joined the Command Direct team in October 1995. As the Chief Financial Officer, Carolyn provides financial leadership to Command and is responsible for the financial reporting and analysis, internal controls, budgeting, forecasting and auditing requirements.Carolyn also works closely with Command clients to ensure that budgets, monthly reporting and strategic goals are communicated. In addition Carolyn manages client postal accounts and assists in documenting postal savings and reporting.
Carolyn's prior experience includes working in the accounting department at Con Edison and overseeing the Nassau County Girl Scouts.
Danny Rivera
Chief Technology Officer
Danny joined Command Direct in November of 2003. He manages a team responsible for design, development and maintenance of information systems including system architecture, client facing applications, web-development and database management. Danny has demonstrated success in assembling and motivating talented technical teams, employing advanced technologies, and creating extremely successful application platforms. Under Danny's direction, the Command application platform was designed from the bottom up to be easily maintainable, configurable and scalable.
Danny and his team have created several proprietary systems that set Command apart:
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Directory Builder - our automated process for creating directories
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Member Service Communication Systems - Our web-based communication process that allows for low cost, responsive communication with our clients members and customers
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Appeals and Grievance Print Processes - Auto generates print and mail activity for this critical healthcare function. Provider complete on-demand processing and reporting
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Command Track - Our proprietary tool for measuring the success of direct mail and email marketing campaigns
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Postal Management Tools - Danny's team has developed critical postage management tools that allow Command clients to view activity, savings and on-demand reporting for budgeting and strategic use.
Jeff Knoll
Chief Creative Officer
Jeff joined the Command Direct team in July 2007. As the leader of our creative team, Jeff provides critical creative direction to our team as well as those of our clients. Jeff has tremendous graphic capabilities and understands how to convey corporate messaging through graphics, copywriting and core business knowledge.
Jeff was a key developer of Command's 508 Compliance group and is a leader the 508 compliance field within the healthcare industry. Jeff has also created 508 compliance training programs and currently educates clients compliance requirements and the skills associated with the requirments.
Prior to joining Command Direct, Jeff was partner at MMA Advertising. His role focused on developing and managing campaigns and well as new client development.